wasserbahn waterpark resort

This was a very relaxing stay for my teenage son and myself. The staff was more than helpful, and willing to made our stay enjoyable. The room we had was newly remodeled, and very clean. The waterpark was very clean, with lifeguards visible at all times. They tested the chlorine levels were tested in all the pools at regular intervals. Waterslides were being inspected on our first night, but were open on the second night. Overall, it was a very enjoyable stay.

The water park is a great size to keep track of everyone at once. Our kids had a blast and can't wait to return.

This hotel was very understaffed. When we arrived they had no towels for the water park and the breakfast the next day took us nearly two hours from start to finish. I think they only had 2-3 people working. It took 20 min to get our coffee. Once the food arrived it was very good. My kids commented that the pancakes were the best they'd ever had.

Clean and the kids loved the water slides and play area. We ate breakfast in the restaurant and it was great and reasonable priced! Great job!

The waterpark is nice, but small. Easy for a group to "take over". Also some mechanical problems during our stay. It worked well for us but would not suggest it as a destination on it's own.

Dear Guest,We are so sorry to hear your stay here was not enjoyable. We offer a well rounded continental breakfast Monday through Friday which includes, Amana bread, assorted pastries, whole fruit, yogurt, cereal, coffee, tea, milk, apple/cranberry/orange juice, peanut butter and homemade jelly spread. We will soon be adding a waffle bar as well as bagels and cream cheese. Slide and waterpark hours vary seasonally. Currently the slides are not open Monday - Thursday. They are open Friday evening, and all day Saturday and Sunday. Updated waterpark and slide hours can be found on our website at www.ramadawasserbahn.com or by calling our property directly. We hope that you will give us another try as we are continuously improving our amenities and services we can offer our guest. Our top priority is to ensure every guest has a memorable and enjoyable experience here so we sincerely apologize that we fell short during your stay.Sincerely,Ramada Williamsburg, Guest Relations

Hello!Thank you for your review! We are happy to know your son had a great time. We have very affordable winter rates going on right now and if you are in the area don't forget to ask about our 1/2 off Thursdays Promotion that include great deals in the restaurant, bar, and waterpark!We hope to see you again,Ramada, WilliamsburgGuest Services

Dear Diana,Thanks for taking the time to right us a review! And we're happy to hear that your family had a great time. Since under new management, we've been upgrading and renovating our facilities. Hopefully by you next visit you will have seen some noticeable changes.We hope you will be able to visit again!Ramada Williamsburg,Guest Services

Dear Amanda,Thank you for your review! We're glad you noticed some of the changes we've made at the hotel. It's always great to know our guests had a wonderful time. Our staff is always working hard (especially Renee!) to assist our guests in any way we can. We hope you will be able to visit us again sometime soon.Warmest Regards,Ramada WilliamsburgGuest Services